grassroots

Our form of government relies heavily on the feedback and involvement of its citizens in order to operate effectively, or least for the people it's meant to govern. 

That means you help government operate more effectively by contacting elected officials on a regular basis. - whether they like it or not.  But just remember that the old adage that “it’s not what you say, but how you say it” applies. 

How you say something can be just as important as what you say.  As Senator Hubert Humphrey once said, “The right to be speak does not necessarily include the right to be taken seriously”.  If you have something important to say about your government, take the time to say it in the most effective way possible.